New A4 Security Terms and Conditions
1 ALS SECURITY Terms and Conditions
Please read these Terms and Conditions carefully before using the https://www.1alssecurity.co.uk/ website operated by My Company (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. Anyone enroll with our courses, it confirms that they understood and accepts our terms and conditions.
Purchases: If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation.
Course fee: Course fee is inclusive of the training, exam fees and education materials. For booking fee paid via website or phone, the purchaser will pay the remaining balance on the first day of the course starts.
Timetable: SIA linked qualifications are regulated and all learners have to attend the entire training in line with the course timetable. We do not accept any late arrivals and also you have to complete the total hours of the training.
Behavior: Any inappropriate behavior within the class room that can purpose disruption on your training and the alternative learner’s education will no longer be acceptable, and also you might be approached to leave the premises. In this condition you’ll be suspended from the course until further investigation and you may no longer be entitled for any refund.
Refund: You’ll be qualified for a full refund in case you cancel your booking within 14 days before your training start date. No refunds are applicable if the time left for the training is under 14 days. No refunds are applicable for nonattendance and after the training date. You may receive a complete refund if we cancel your course in an extraordinarily not likely occasion.
Rescheduling: There are no fees for rescheduling the course, but learners need to notify us via electronic mail or call us during the office hour 3 days prior to the course start date.
Qualification: Usually it takes 10 working days to receive the results from the date of exam. We will inform you as soon as we receive your results via email or text. You can collect your certificate from our office or we can post it to you after the result. We will kept your certificate for 8 weeks and will not take any responsibility if you fail to collect your certificate during these period of time.